5

Have had mixed to poor experiences with so many mechanics in the area - things done incorrectly, parts of my car lost (yep, lost), being charged for services not done... thanks to the reviews online I'd been looking for an opportunity to checkout Hometown Garage. The first 2 times I contacted Herb he referred me to other shops because HG didn't do the work I needed. I finally had service that they could take care of recently and had a great experience.Easy to schedule an appt, friendly and fast service, and Herb showed me exactly what was up with my car. He sent me on my way with some advice after a fairly short wait, and I'll certainly go back again.

5

Easy scheduling, quick and friendly service, showed me exactly what was wrong and gave me some tips for the future.

5

My car was towed here and was fixed within 2 hours. The cost was also unexpectedly low, which made my day and assured that I will bring my car back here if anything else happens

5

Friendly, efficient, knowledgeable; master-technicians; a family business run with integrity.

5

I've been bringing my care to Hometown for several years. Great service & pricing. I saved about $800 when HG recommended an alternative. That's lasted for more than a few years. I recommend HG for service, customer service and cost.These guys are great!

5

Great Job

5

I had the pleasure yesterday of taking my 2003 Olds Alero in for a 60.000 Mile service. I had never been there before , but I thought I would give it a try. i made the appont 3 days before. When I arrived they had a print out of the 60.000 mile service on my car. Went over it with me.They did the service right away and it was done with in a hour. The price was right. It a very clean garage. Now I am going to have them work on all my family cars. You cant go wrong going here. Give it a try, Mark

5

Very professional and honest service at a fair price. Definitely a business that practices the "under-promise, over-deliver" service strategy. The techs were friendly, answered all of my questions, and even gave me a ride to work after dropping my car off to have repair service performed. They had the whole job done in the minimum TAT range they quoted me upon drop-off. When I called after hours and left a voicemail to inform them of a rattling noise coming from the repaired area of the vehicle, I got a call back the next morning just 15 minutes after they opened the shop apologizing and requesting that I bring it in for a look. Was done and on my way in about 10-15 minutes with multiple apologies from Herb and zero charge for the last minute fix. They even had free Wi-Fi for guests to use. As someone who had worked in the customer service industry for many years, and also as a first time customer to HTG, I was very impressed with the way I was treated and the service I receive

5

I wouldn't consider bringing my vehicles anywhere else!

5

These guys are the best.. Extremely competent and trustworhty!

5 Cypress Drive Burlington, MA 01803 (781) 505-2900